This Metrc (Maine) bulletin (ME_IB_0065, effective 06/24/2026) introduces a new “Misconfigured” column in the Items grid to help licensees spot item setup problems early, prevent downstream Metrc workflow errors, and improve traceability when correcting item data.
What changed: a new “Misconfigured” column in the Items grid
Metrc added a Misconfigured column: It appears in the Items grid after the Category column and provides at-a-glance visibility into whether an item’s configuration is complete for use in Metrc workflows.
Displayed values: Each item shows either a red “# Issues” badge (for example, “1 Issue” or “3 Issues”) when configuration problems exist, or “No” when the item has no configuration issues.
Why Metrc added this: The goal is to reduce avoidable item creation/testing cycles and prevent errors later in the process (for example, when an item is used in package-related workflows).
How the misconfiguration indicators work
Metrc uses two related visual cues (one at the item level and one at the field level) so staff can quickly find both which items need attention and exactly what data is missing.
Item-level indicator (“# Issues” badge): The red badge count represents the number of item fields currently flagged as missing required configuration data.
Field-level indicator (“Missing Data” label): Inside the item record, any specific field that needs attention is marked with a “Missing Data” label so users can correct the precise data element rather than guessing.
Automatic updates after fixes: When you correct a misconfigured field, Metrc updates both the “Missing Data” label and the item’s “# Issues” badge count to reflect the current status.
Sorting and filtering: finding problems fast
Sorting support: The Misconfigured column can be sorted, helping you prioritize items with issues before they are selected in production, packaging, transfers, or retail-related workflows.
Filtering support: The Misconfigured column can be filtered so teams can isolate only items with issues instead of manually scanning the full Items grid.
History tracking: auditability for item corrections
Where to find the audit trail: Misconfigured fields and subsequent corrections are recorded in the item’s History tab within the Items grid.
Chronological record: History entries are displayed in chronological order, creating a complete trace of what was missing and when it was updated—useful for internal QA, compliance reviews, and troubleshooting recurring configuration problems.
Practical implications for Maine cannabis operators
Fewer downstream errors: By identifying missing item configuration before use, operators can reduce failures and rework in later steps where items feed into packages and other operational records.
Cleaner handoffs between teams: Cultivation/manufacturing/compliance teams can use a shared “source of truth” in the Items grid to confirm items are properly set up before they are used by packaging, sales, or inventory staff.
Better readiness for retail and labeling workflows: Items that are correctly configured in Metrc are easier to use consistently when generating compliant labels and maintaining accurate product identity through to retail activities.
Labeling and Retail ID readiness: DistruLabels and DistruERP
Item data quality in Metrc is closely tied to day-to-day labeling accuracy, especially for operations managing frequent product changes or many SKUs.
DistruLabels: DistruLabels is a 100% free tool for creating compliant packaging and retail labels and can help streamline labeling workflows that support Metrc Retail ID compliance by keeping label outputs aligned with the product identity and required identifiers tracked in Metrc.
DistruERP: For larger operations that need end-to-end supply chain management beyond labeling, DistruERP is Distru’s comprehensive Cannabis ERP platform designed to manage complex workflows across inventory, manufacturing, sales, and operations while maintaining compliance expectations.
Metrc support and learning resources referenced in the bulletin
Metrc Support: Submit and track a case via the Support portal or call 877-566-6506.
Support hours: Monday–Friday, 8 a.m. ET–10 p.m. ET; Saturday, 10 a.m.–8 p.m. ET; Sunday, voicemail or portal only.
Support portal access note: First-time portal access requires a username (established when logging in), the respective state, the facility license number, and a valid email to set a password.
Metrc Learn: Metrc’s on-demand training platform includes interactive education on system functionality and workflow efficiencies. Access it directly or through the Support drop-down in Metrc.
Metrc Expert: Use the in-app widget in the lower right corner of Metrc to open the Metrc Expert knowledge base for step-by-step guides and answers.
Metrc website: Visit https://www.metrc.com and navigate to your state partner page for training links and additional resources.
