Metrc (South Dakota) Bulletin SD_IB_0050 announces a system update that adds expedited shipping speed options for Metrc tag orders, effective May 26, 2026; this article explains what changed, how to use the new option in Metrc, and what it means for day-to-day cannabis operations.
Bulletin summary: expedited shipping for Metrc tag orders
Bulletin Number: SD_IB_0050
Distribution Date: 05/20/2026
Effective Date: 05/26/2026
Subject: Expedited Shipping Available for Tag Orders
Contact Point: Metrc Support
Reason: Expedited shipping speed is now available for tag orders.
Metrc has expanded the available shipping types for ordering physical Metrc tags in South Dakota. Licensees can now choose between ground shipping and expedited options (including 2nd day and next day) when placing a tag order.
What changed in Metrc: a new “Shipping Speed” choice
When creating a new tag order in Metrc, users will see an added option in the New Tag Order window to select a shipping speed. This is a workflow change inside the tag ordering process (not a change to package shipping for cannabis products).
How pricing is shown: “Calculate Total” updates the cost
After selecting the preferred shipping speed, click Calculate Total to display updated pricing that reflects the chosen expedited shipping option. From there, complete the tag order using the standard steps you already follow in Metrc.
Operational impact for South Dakota cannabis licensees
For most operators, this update is primarily a planning and continuity improvement: expedited shipping can reduce downtime risk when facilities run low on plant/package tags or anticipate increased tagging demand (for example, ahead of harvests, large intake events, or rapid production cycles).
Because Metrc tagging is foundational to compliant inventory tracking, delays in receiving tags can create operational bottlenecks (for example, slowing down packaging, transfers, or timely inventory updates). Expedited shipping provides an additional option to maintain workflow continuity, but it may increase tag order costs, so many facilities will want to reserve expedited speeds for urgent scenarios.
Compliance context: why tag availability matters
While this bulletin does not change South Dakota compliance rules or Metrc tagging requirements, it does affect how quickly you can obtain the physical tags needed to carry out required tracking actions in Metrc. Maintaining an internal reorder point and planning lead times remains a best practice; expedited shipping is an additional tool when normal lead times do not align with operational needs.
Tools to support compliant labeling and retail workflows
Once tags are in hand, operators still need accurate, compliant packaging and retail labels to support day-to-day selling and inventory controls. DistruLabels is a 100% free tool for creating compliant packaging and retail labels and can help teams stay aligned with Metrc Retail ID compliance by producing consistent label outputs that match item/retail packaging workflows.
For larger, multi-department operations that need end-to-end supply chain management beyond labeling, DistruERP is Distru’s comprehensive Cannabis ERP platform designed to manage inventory, manufacturing, sales, purchasing, and broader operational workflows alongside compliance requirements.
Metrc support and training resources
If you need help placing a tag order or using the new shipping speed selection, Metrc provides several official support channels.
Metrc Support
You can submit and track a case via the Metrc Support portal or call 877-566-6506.
• Monday – Friday: 8 a.m. ET – 10 p.m. ET
• Saturday: 10 a.m. – 8 p.m. ET
• Sunday: Voicemail or portal only
If you are accessing the support portal for the first time, you may need your established username, the correct state selection, your facility license number, and a valid email address to set a password.
Metrc Support Portal: https://support.metrc.com
Metrc Learn
Metrc Learn is Metrc’s on-demand training platform with interactive education on system functionality to build user skillsets and improve workflow efficiency. Access it directly or via the Support drop-down inside Metrc; registration may be required if you have not used it previously.
Metrc Expert
Within the Metrc system, use the widget icon in the lower right corner to open Metrc Expert for step-by-step guides and knowledge base content.
Metrc state resources
For additional state-specific training links and resources, visit https://www.metrc.com and navigate to the South Dakota partner page.
